Vedic Astrology & Cosmic Guidance Since 1992
Master Shivakali

Privacy Policy

Your trust is sacred to us. Learn how we collect, protect, and handle your personal information with the utmost discretion and care.

mastershivakali.com
Last Updated: April 22, 2025

Welcome to Master Shivakali ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mastershivakali.com or engage our astrology and spiritual consultation services. Please read this policy carefully. By using our services, you consent to the practices described here.

🌟

1. Introduction

Master Shivakali is a Vedic astrology and spiritual healing practice based at 114-12 Liberty Ave, South Richmond Hill, NY 11419, United States. We offer personal consultations, birth chart readings, Kundali matching, numerology, Vastu Shastra, gemstone therapy, and related services — both in-person and online — to clients worldwide.

We respect your privacy and are committed to protecting your personal data. This policy applies to all information collected through our website, consultation booking forms, email communications, WhatsApp interactions, and any other means by which you interact with our practice.

🔒

Our Core Commitment: All information shared during consultations — including birth details, personal concerns, and family matters — is treated with complete confidentiality and will never be shared with any third party for any reason.

📋

2. Information We Collect

We may collect the following categories of personal information when you use our services:

👤

Identity Information

Full name, date of birth, time of birth, place of birth — required for astrological chart preparation.

📞

Contact Details

Email address, phone number, WhatsApp number, and country/time zone for scheduling and follow-up.

💬

Consultation Content

Information you voluntarily share about your concerns, questions, family, relationships, and life circumstances.

💻

Technical Data

IP address, browser type, device type, pages visited, and session duration collected automatically via cookies.

We collect information in the following ways:

  • Directly from you when you fill out our contact or booking forms
  • When you communicate with us via email, phone, or WhatsApp
  • Automatically through cookies and analytics tools when you browse our website
  • When you provide information during an in-person or online consultation session
🎯

3. How We Use Your Data

We use the information we collect solely to provide and improve our services. Specifically, we use your data to:

  • Prepare and deliver accurate astrological readings, birth chart analyses, and other requested services
  • Schedule, confirm, and manage your consultation appointments
  • Respond to your enquiries and provide customer support
  • Send booking confirmations, appointment reminders, and follow-up communications
  • Personalise your experience and tailor our guidance to your specific situation
  • Comply with any legal or regulatory obligations applicable to our practice
  • Analyse website usage patterns to improve our website's functionality and content
🚫

What we do NOT do: We do not sell your personal information to any third party. We do not use your data for unsolicited marketing without your consent. We do not share consultation details with anyone under any circumstance.

🛡️

4. Data Protection

We implement appropriate technical and organisational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, or unauthorised disclosure or access.

  • SSL Encryption: Our website uses SSL (Secure Sockets Layer) encryption to protect data transmitted between your browser and our servers
  • Access Controls: Access to personal data is restricted to authorised personnel only, on a strict need-to-know basis
  • Secure Storage: Client records are stored securely and are not accessible to unauthorised parties
  • No Third-Party Databases: We do not upload client information to shared or cloud databases accessible by third parties
  • WhatsApp Security: Messages exchanged via WhatsApp are end-to-end encrypted by WhatsApp's own protocol

While we take every precaution to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining the highest practical standards of protection.

🤝

5. Sharing & Disclosure

We do not sell, trade, rent, or otherwise share your personal information with third parties for their marketing or commercial purposes. We may share limited data only in the following exceptional circumstances:

  • Legal Requirements: If required by law, court order, or governmental authority, we may disclose information as necessary to comply with such legal obligations
  • Service Providers: We may engage trusted technical service providers (such as website hosting and email services) who are contractually obligated to keep your data confidential and process it only on our instructions
  • Business Transfers: In the unlikely event of a merger or acquisition, personal data may be transferred, subject to the same privacy protections described in this policy
  • With Your Consent: We may share your information in any other way with your explicit prior consent

Under no circumstances do we share the content of your consultations, your birth details, or your personal concerns with any other individual or organisation.

🍪

6. Cookies Policy

Our website uses cookies — small text files placed on your device — to enhance your browsing experience and gather analytical data about how visitors use our site.

We use the following types of cookies:

  • Essential Cookies: Required for the website to function properly (e.g., session management, form submissions)
  • Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics — data is anonymised and aggregated)
  • Preference Cookies: Remember your settings and preferences for a better experience on future visits

You can control and manage cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of our website. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

⚖️

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data. These may include:

  • Right of Access: You may request a copy of the personal data we hold about you
  • Right to Rectification: You may request that we correct any inaccurate or incomplete personal data
  • Right to Erasure: You may request that we delete your personal data, subject to any legal obligations requiring retention
  • Right to Restrict Processing: You may request that we limit how we use your data in certain circumstances
  • Right to Data Portability: You may request that we provide your data in a portable, machine-readable format
  • Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time
  • Right to Object: You may object to our processing of your personal data in certain situations

To exercise any of these rights, please contact us at info@mastershivakali.com. We will respond to your request within a reasonable timeframe, typically within 30 days.

👶

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@mastershivakali.com and we will promptly delete such information from our records.

Consultations involving matters related to minors (such as child birth chart readings or naming ceremonies) must be requested and consented to by a parent or legal guardian.

🔗

9. Third-Party Links

Our website may contain links to third-party websites, social media platforms (Facebook, Instagram, YouTube), and communication tools (WhatsApp). These sites have their own independent privacy policies and we are not responsible for the privacy practices of those sites.

We encourage you to review the privacy policies of any third-party site you visit. The inclusion of a link to a third-party site does not constitute our endorsement of that site's privacy practices.

📝

10. Policy Changes

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Continued use of our website or services following the posting of changes constitutes your acceptance of those changes. If we make material changes to this policy, we will make reasonable efforts to notify you by email (if you have provided us with one) or by a notice on our website.

Your continued use of our services after any changes to this Privacy Policy are posted constitutes your acceptance of the updated policy.

📬

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us:

📍

Postal Address

114-12 Liberty Ave, South Richmond Hill, NY 11419, United States

📞

Phone

+1 929-650-3337

💬

WhatsApp

Chat on WhatsApp

We aim to respond to all privacy-related queries within 5–7 business days. For urgent matters, we recommend contacting us by phone or WhatsApp.

Ready for Your Cosmic Consultation?

Your privacy is always protected. Book a session with Master Shivakali with complete confidence.